Motivated and steady, wins the race.

I'm Joan (pronounced Joanne) and I love helping businesses demystify their business needs. The name Gensee is a play on the new term Gen C, which is the mindset of powerful people who care deeply about creation, curation, connection, and community. 80% of millenials are made up of Gen C. Gensee looks at the world with Gen C eyes for YOU.

Home: About Me

Home: Welcome

I'm writing a book!

Yes, I disappeared, but with purpose!

As a jane of all trades, one has to realize when it's time to step back and allow other priorities to take center scene. As I prepared myself for marriage (did it!) and dove deep into the world of bookwriting, I had to make space. Bear with me, my love for marketing is still alive and well! Meanwhile, join me on my journey with Steak Simplified on the book website (you can sign up to be the first to pre-order) and instagram set to launch in October 2024.

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What's the difference?

Making marketing strategy simple through the Gensee Approach.

While most agencies have lots of staff and hundreds of clients, Gensee is small batch, with less than 5 clients at a time. Easy to talk to and results oriented. We take our time to understand your business, so the tactics we put together are valid and relevant. Most times, we reveal simple changes you can apply can turn your business around or make it shine even brighter. With a focus on customer experience, branding and service blueprinting, we know how to direct you in the path to peace of mind, where the sales come in while you sleep. Oh and we can set up a Shopify store too!

THE MENU

One-on-one Marketing Strategy Building

Here we assess your business position, set objectives and create a tactics plan. Are the elements of your business aligned and most of all, prepared, for the activities you envision? Our strategy sessions are lightbulb-igniting, idea generating and exciting.

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Premium Butchery Consultancy and Training

With more than eight years of experience with premium butchers and setting up online stores, we can help look at the customer journey and develop a marketing strategy that will help get, keep and grow your customer base with a focus on traceability and meat brands.

Let's talk

Online Store Consult and Set-up

Do you have a physical store and want to add on an online ordering platform? Or want to improve online sales? Perhaps want to create a business that is fully online and works with a fulfilment agency? We can help with all of the above with our specialty in Shopify and Wix. Currently we've helped set up seven online stores and counting!

Let's go

Mystery Shopper and Hospitality Consultant

Not getting positive reviews or that "magical" customer experience that gets customers to come back? Let us help you decipher the returning customer code and help align your customer experience to your desired business growth.

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Instagram App and Reels Training

For those starting out on Instagram and are completely lost, book a training with me and I can walk you through creating or revamping your Instagram profile and feed. Want to create awesome reels that are genuine, easy to plan and create? A reels training with me will have you making eye-catching, beautiful reels in no time!

Book now

Customer Experience Workshop and Trainings

The secret to repeat business is simple- great product and an even better customer experience. Let me train your team on optimizing your customer experience and achieve those sales targets!

Let's discuss!

As a young company that has been growing organically over the years, we were very fortunate to have Joan take us on. Through her, we had our own revelation of who we really are and where we should be going. A feat only achieved through a very in-depth analysis of our business that even big Marketing Companies don't bother with. She took on the project as if the business was her own as shown by her enthusiasm and strong belief in our success. A delight to work with, Joan is highly professional and full of ideas.

WASAF EJAZ, MANAGING DIRECTOR, THE FOOD LOOK

DUBAI, UNITED ARAB EMIRATES

Motivated and steady, wins the race.

I'm writing a book!

What's the difference?

THE MENU

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