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Creation. Curation. Connection. Community.
Tired of not knowing where you're going?
Are you a business owner with big dreams, huge ideas but not sure how to make the best use of your time, energy and budget? Well, I believe small business owners have the ability to thrive and achieve their work/life balance goals.
I'm Joan (pronounced Joanne) and I love helping businesses demystify their business needs in terms of marketing strategy and customer experience.
The name Gensee is a play on the new term Gen C, which is the mindset of powerful people who care deeply about creation, curation, connection, and community. 80% of millenials are made up of Gen C. Gensee looks at the world with Gen C eyes for YOU.
My bread and butter
Marketing Strategy
Here we assess your business position, set objectives and create an actionable plan. Are the elements of your business aligned and most of all, prepared, for the activities you envision? Our strategy sessions are lightbulb-igniting, idea generating and exciting.
Online Store Consultation and Set-up
Do you have a physical store and want to add on an online ordering platform? Or want to improve online sales? Perhaps want to create a business that is fully online and works with a fulfilment agency? We can help with all of the above with our specialty in Shopify and Wix. Currently we've helped set up seven online stores and counting!
Customer Experience Workshop and Trainings
The secret to repeat business is simple- a great product and an even better customer experience. Let me train your team on optimising your customer experience and achieve those sales targets!
Mystery Shopper and Hospitality Consultant
Not getting positive reviews or that "magical" customer experience that gets customers to come back? Let us help you decipher the returning customer code and help align your customer experience to your desired business growth.
Premium Butchery Consultancy and Training
With more than ten years of experience with premium butchers and setting up online stores, we can help look at the customer journey and develop a marketing strategy that will help attract, keep and grow your customer base with a focus on traceability and meat brands.
Motivational talks at schools on publishing a book / developing your unique story
Aside from marketing consultancy I am also the proud author of a book called Steak Simplified- published Oct 2024 by Meze Publishing UK. I love talking to young people about owning their personal paths to a truly joyous life and publishing books.